You may then get the error message, “Error saving. The file may be in use by another program. Save the file under another name or in another folder.” If it fails to save the file under a different name be sure to check in which location the file is saved. You can try saving the file to the desktop. Are you working with a drive? Be sure to check if the document is synchronized. If the document is still in sync you may see the above message. You can try adding the file again, possibly under a different name.