{"id":2823,"date":"2024-08-20T10:15:22","date_gmt":"2024-08-20T10:15:22","guid":{"rendered":"https:\/\/sprintplus.be\/faq\/i-cannot-log-in-to-sprintplus-installation-version\/"},"modified":"2025-01-09T16:12:00","modified_gmt":"2025-01-09T16:12:00","slug":"i-cannot-log-in-to-sprintplus-installation-version","status":"publish","type":"faq","link":"https:\/\/sprintplus.be\/en\/faq\/i-cannot-log-in-to-sprintplus-installation-version\/","title":{"rendered":"I cannot log in to SprintPlus (installation version)"},"content":{"rendered":"<p>Do you start up SprintPlus and don&#8217;t get the option to log in? For example, you get a gray screen or a screen to activate your license.<br \/>\nProbably something went wrong during the installation. You may have selected the wrong security. You can easily change this via our Setprotection.<\/p>\n<ol>\n<li>Make sure everything from SprintPlus is closed (including Word).<\/li>\n<li>You can find Setprotection in the Windows Explorer under<br \/>\nC:\\Program Files (x86)\\SprintPlus 3<br \/>\n<img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-2977 size-large\" src=\"https:\/\/sprintplus.be\/wp-content\/uploads\/2024\/08\/Setprotection-1024x644.png\" alt=\"\" width=\"1024\" height=\"644\" srcset=\"https:\/\/sprintplus.be\/wp-content\/uploads\/2024\/08\/Setprotection-1024x644.png 1024w, https:\/\/sprintplus.be\/wp-content\/uploads\/2024\/08\/Setprotection-300x189.png 300w, https:\/\/sprintplus.be\/wp-content\/uploads\/2024\/08\/Setprotection-768x483.png 768w, https:\/\/sprintplus.be\/wp-content\/uploads\/2024\/08\/Setprotection-600x377.png 600w, https:\/\/sprintplus.be\/wp-content\/uploads\/2024\/08\/Setprotection.png 1393w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/li>\n<li>In this, set the security to Web License, as shown in the image below, and click ok.<br \/>\n<img decoding=\"async\" class=\"alignnone size-medium wp-image-2974\" src=\"https:\/\/sprintplus.be\/wp-content\/uploads\/2024\/08\/Schermafbeelding-2025-01-09-113954-300x168.png\" alt=\"\" width=\"300\" height=\"168\" srcset=\"https:\/\/sprintplus.be\/wp-content\/uploads\/2024\/08\/Schermafbeelding-2025-01-09-113954-300x168.png 300w, https:\/\/sprintplus.be\/wp-content\/uploads\/2024\/08\/Schermafbeelding-2025-01-09-113954.png 307w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/li>\n<\/ol>\n<p>When you restart SprintPlus after this you should normally get the option to log in again.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you start up SprintPlus and don&#8217;t get the option to log in? For example, you get a gray screen or a screen to activate your license. Probably something went wrong during the installation. You may have selected the wrong security. You can easily change this via our Setprotection. Make sure everything from SprintPlus is [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":[],"class_list":["post-2823","faq","type-faq","status-publish","hentry","faq_category-sprintplus-installatieversie-en"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/sprintplus.be\/en\/wp-json\/wp\/v2\/faqs\/2823","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sprintplus.be\/en\/wp-json\/wp\/v2\/faqs"}],"about":[{"href":"https:\/\/sprintplus.be\/en\/wp-json\/wp\/v2\/types\/faq"}],"version-history":[{"count":1,"href":"https:\/\/sprintplus.be\/en\/wp-json\/wp\/v2\/faqs\/2823\/revisions"}],"predecessor-version":[{"id":2906,"href":"https:\/\/sprintplus.be\/en\/wp-json\/wp\/v2\/faqs\/2823\/revisions\/2906"}],"wp:attachment":[{"href":"https:\/\/sprintplus.be\/en\/wp-json\/wp\/v2\/media?parent=2823"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}